We are currently only able to ship our products within Canada and the U.S. -- stay tuned for international shipping!
We ship via Canada Post, and USPS (in the States), with shipping options easily available to you when you checkout. Shipping speed will vary based on the option chosen at checkout. You always save money by ordering more products per shipment.
Average shipping times vary from 2-7 days across Canada, and 4-10 days across the U.S. If you purchase multiple items and one is noted as backorder, all items will ship together at the later date. You may request multiple shipments in this scenario to receive your other items sooner by contacting email@example.com
Note that not all items listed online are available to be shipped -- some are too large, and some are so unique that they should be selected in person. In those cases, you can still purchase online, with the option to pick up your item in store.
Do you live in Ottawa, or want a reason for a visit? Choose the "In-Store Pickup" option at checkout, and you can pick up your order during regular store hours at no cost. All in-store pickups will occur at our flagship store at 987 Wellington St. W. in Hintonburg.
That's awfully nice of you. In the "Order Notes" section at checkout, please specify that this is a gift. Use your address as the billing address, and the recipient's address as the shipping address. We will send the invoice to you, and the gift to its new home!