Store Policies

Store return policy

If you’ve changed your mind and are not entirely satisfied with your purchase, simply return the unused item within 30 days for an exchange or refund. A receipt and the item’s original packaging are required for all returns and exchanges.

Please keep all e-mail receipts as a proof of purchase for all product warranties. Refunds will be issued in the same method of payment as the original payment (e.g., credit card purchases will be credited to the original credit card account). Please note that we do not accept returns on used textiles (i.e., T-shirts, pillows, etc) made-to measure items (i.e., custom tables), any product that has been modified/altered/washed, As-is products. At any time, Maker House Co. reserves the right to refuse a return or exchange. Government photo ID may be required.

Online return policy

If you are not entirely satisfied with your purchase, please contact us within 30 days of delivery date to arrange exchange or refund of your unused item(s).

A receipt and the item’s original packaging are required for all returns and exchanges. Please keep this receipt as a proof of purchase for all product warranties. You may return items to the Maker House Co. store, in person, for an exchange or refund within 30 days of reception. Please be sure to have the original sales receipt and packaging at the time of your visit. Maker House Co. will not assume transport charges for any items returned, unless specifically agreed upon beforehand for products purchased online or by phone.

Refunds will be issued in the same method of payment as the original payment (e.g., credit card purchases will be credited to the original credit card account). Please note that we do not accept returns on used textiles (i.e., T-shirts, pillows, etc) made-to measure items (i.e., custom tables), any product that has been modified/altered/washed, As-is products and Maker House Co. gift cards. At any time, Maker House Co. reserves the right to refuse a return or exchange. Government photo ID may be required.