For in-store orders, all returns and exchanges must be made to the location where the item was purchased. Any regular priced merchandise in its original condition can be returned within 30-days of the order date, for either an exchange or refund. We require that you provide your proof of purchase when returning an item. All discounted items are final sale.
If you are not satisfied with your online purchase, any regular priced merchandise in its original condition can be returned within 30-days of the order date, for exchange or store credit only (no refunds). We require that you provide your proof of purchase when returning an item. Return shipping costs are the responsibility of the customer, however, Maker House Co. will cover the shipping on the new order.
If an item was damaged by the shipping company during transit, please include photos of the packaging and the product. If you have any questions about our return policy, please do not hesitate to contact us.
To arrange a return/exchange, please get in touch with us as soon as possible. We'll be happy to help you get everything sorted out.
Join our "Fun List" to hear about monthly parties, DIY workshops, special promos, #CraftChange updates, and get the inside scoop on local handmade goodness!